Comments on: Gear Tips and Tricks: The Polar Trex™ Dog Boot http://dogblog.ruffwear.net/2013/01/16/gear-tips-and-tricks-the-polar-trex-dog-boot/ Tue, 21 May 2013 23:28:47 +0000 hourly 1 http://wordpress.com/ By: Ruffwear Customer Service http://dogblog.ruffwear.net/2013/01/16/gear-tips-and-tricks-the-polar-trex-dog-boot/#comment-5474 Mon, 21 Jan 2013 17:22:05 +0000 http://dogblog.ruffwear.net/?p=15613#comment-5474 Hello Brandy. Thank you for your comment. I am sorry to hear the Polor Trex boots are not working for your dog. Typically if they are coming off, this is a sizing issue. Since the Polor Trex are a roomier boot compared to the Grip Trex, sometimes sizing down a size in the Polor Trex works much better to fill up some of that extra volume.

Are you having trouble with the boots coming off all 4 paws, or just the rear paws? The rear paws are typically smaller than the front paws, so we can facilitate an exchange for 2 singles if that is the case.

Please let us know if we can be of further assistance to you. We would like help out in this situation as best we can. Please contact us at support@ruffwear.com, or 541-388-1821.

Thank you,
Ruffwear Customer Service

]]> By: Flea http://dogblog.ruffwear.net/2013/01/16/gear-tips-and-tricks-the-polar-trex-dog-boot/#comment-5473 Mon, 21 Jan 2013 16:19:10 +0000 http://dogblog.ruffwear.net/?p=15613#comment-5473 These look really cool. But I don’t think we’ll ever see snow again. :(

]]> By: Brandy pritchard http://dogblog.ruffwear.net/2013/01/16/gear-tips-and-tricks-the-polar-trex-dog-boot/#comment-5411 Fri, 18 Jan 2013 18:43:02 +0000 http://dogblog.ruffwear.net/?p=15613#comment-5411 I purchased these boots for my 80 lb golden retriever and they will not stay on. No matter how much I adjust these boots they always fall off and I find it frustrating considering I paid $90 for them. They are a medium size so I know they are not too big. I ended up buying the short version. I have had better luck with them staying on. But the tall ruff wear boot was a huge disappointment!

]]> By: andrea brin http://dogblog.ruffwear.net/2013/01/16/gear-tips-and-tricks-the-polar-trex-dog-boot/#comment-5368 Wed, 16 Jan 2013 18:17:00 +0000 http://dogblog.ruffwear.net/?p=15613#comment-5368 i am finding the new buckle very hard to use. our paws fit fine but there is definately bunching.

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